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FAQ

Frequently Asked Questions

Straight answers about how AURA™ works, what it connects to, and how it’s priced and supported.

Getting Started

What is AURA™?

AURA™ is the Global Content Operating System (GCOS™) that connects people, AI agents, models and enterprise systems in one governed environment. It helps global marketing teams create, adapt, review and scale content across brands, markets and channels.

How is AURA™ different from ChatGPT, Claude or other AI tools?

General-purpose AI tools help individuals complete tasks. AURA™ connects AI agents, leading models, people and enterprise systems into governed marketing workflows, enabling global teams to scale content production while maintaining brand control.

Who is AURA™ designed for?

AURA™ is built for enterprise marketing, creative, brand and content operations teams managing multiple brands, markets and channels. It is especially valuable for organizations looking to scale AI adoption without compromising quality, security or governance.

Can we start with a pilot and expand later?

Yes. Organizations can begin with a single AI agent or marketing workflow, measure its impact and expand across additional brands, markets and teams. TransPerfect Digital supports configuration, onboarding and ongoing optimization.

AI Content & Workflows

What types of content can AURA™ create?

AURA™ supports AI-powered creation of marketing copy, imagery, video, audio, campaign concepts, presentations and documents. Content can be adapted to brand guidelines, channels, audiences and markets through configured workflows.

Can AURA™ manage end-to-end marketing workflows?

Yes. AURA™ connects AI-powered tasks across research, creation, localization, review and approval, reducing manual handoffs between teams and tools. Publishing and performance capabilities depend on the channels and integrations configured.

How does AURA™ maintain brand consistency across markets?

AURA™’s AI agents work from your Brand DNA: approved guidelines, terminology, tone of voice and compliance requirements. Combined with human review, these controls help maintain brand consistency while adapting content for local audiences.

Can human reviewers approve AI-generated content?

Yes. AURA™ integrates human-in-the-loop review, editing and approval directly into AI-powered workflows, helping teams maintain control over content quality, accuracy and compliance.

Enterprise Security & Governance

Is our company data used to train public AI models?

Client data is not used to train public or shared AI models without authorization. Data handling, retention and model-provider arrangements are governed by the applicable agreement.

How does AURA™ protect confidential business and brand data?

AURA™ is designed for enterprise governance, with access controls and configurable workflows that help protect sensitive information. Security architecture, hosting and data handling arrangements are reviewed as part of implementation.

Can AURA™ support multiple brands, regions and languages?

Yes. AURA™ supports brand-specific knowledge, multilingual content workflows and market-level requirements, helping enterprises scale global marketing operations while maintaining local relevance and centralized oversight.

How does AURA™ manage content compliance and approvals?

AURA™ combines configurable brand rules, AI-assisted validation and human approval checkpoints to help teams identify potential issues before content is released. Available audit and reporting features depend on the configured workflow.

Integrations & Implementation

Does AURA™ integrate with our existing marketing technology?

AURA™ is designed to complement your existing CMS, DAM, CRM and other enterprise systems, not replace them. Supported connectors, APIs and configured workflows connect AI-powered content operations with your marketing technology.

How does AURA™ work with TransPerfect GlobalLink?

AURA™ complements the GlobalLink ecosystem by supporting AI-powered content creation, adaptation and governance upstream of localization and delivery. Specific integrations are configured based on your existing GlobalLink products and workflows.

How long does AURA™ take to implement?

Timelines depend on your use cases, brands, integrations and approval requirements. TransPerfect Digital works with your team to define the scope, configure the environment and establish a clear implementation plan.

What support does TransPerfect Digital provide?

Our teams support onboarding, AI agent configuration, workflow design, training and ongoing optimization. Optional managed services help organizations scale AI-powered marketing operations with expert oversight.

Pricing, Performance & ROI

How is AURA™ priced?

AURA™ pricing is tailored to your requirements and includes platform access, agent configuration, AI usage, integrations and managed services. We provide a transparent commercial proposal aligned with your intended workflows and scale.

How can AURA™ reduce marketing production costs?

By automating repetitive tasks, streamlining reviews and reusing configured workflows, AURA™ helps teams reduce manual production effort and increase content output without proportionally increasing resources.

How do we measure the ROI of AURA™?

AURA™ programs can measure improvements in content turnaround time, production cost, approval effort and output volume. We help establish baseline KPIs during onboarding so performance can be evaluated against agreed business objectives.

Can AURA™ track campaign performance and optimize content?

AURA™ supports content-production intelligence and cost visibility. Broader campaign performance measurement and optimization depend on connected data sources and available features, with additional capabilities on the product roadmap.

Still have a question? Talk to the AURA™ team.

by TransPerfect

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